FAQ

‣

General

Can I use Controller and Apple Home together?

Definitely! Your HomeKit database is shared across all HomeKit apps. If you prefer Apple Home for controlling your devices, use it. You can still use Controller to set up more complex automation, create backups or use our maintenance feature.

Which platforms are supported?

Controller is available on iPhone, iPad, Mac, and Apple Watch.

The app is not available in my native language. Why?

Translation and localization are very time-consuming. As we are a team of two, we have limited resources. However, we're trying to add new languages in 2023.

I have more questions. How can I get in contact?

We try our best to answer all user questions we get. If you want to ask us something, give feedback or report a bug, use our customer portal.

Can I use the app on all my Apple devices?

Yes! You can use Controller on all devices connected to either your Apple ID or an Apple ID in your Apple family.

‣

PRO Version

If "Restore Purchases" isn't sufficient, how can you unlock PRO features on family devices?

Check out the Troubleshooting section in this How-To article.

I'm in the free trial period. Can I switch to Lifetime?

Of course! First, cancel your free trial. Then, use the upgrade button within the app settings or wait until your trial runs out and use the payment screen to buy the Lifetime Licence

Does the Lifetime License include major app updates?

Of course! You will never have to pay again. All future updates and features are included.

How can I cancel my subscription?

Easy. You can cancel anytime by opening the app and tapping More → Settings → Pro Version → Manage Subscription. Or follow these instructions from Apple

Can my family use the PRO version too?

Yes. Your purchase is shared with all members of your Apple family. Tap Restore Purchases if the payment screen appears on their devices.